Call Center

Martech Zone articles tagged call centre:

  • Ongororo & KuedzwaBenefits, KPIs, Metrics yeCall Center Analytics

    Madhipatimendi eKutengesa neKushambadzira Anobatsirwa Sei Kubva Kufona Center Analytics?

    Call centre analytics inoreva maitiro ekuongorora data uye metrics akaunganidzwa kubva kucall centre mashandiro kuti uwane ruzivo uye kuita sarudzo dzinofambiswa nedata. Zvinosanganisira kuunganidza uye kuongorora marudzi akasiyana-siyana edata, akadai semavhoriyamu ekufona, nguva dzekufona, nguva dzekumirira, kudyidzana kwevatengi, kuita kweagent, zvibodzwa zvekugutsikana kwevatengi, nezvimwe. Aya mapuratifomu anobvumira nzvimbo dzekufona kuona nzvimbo dzekunetsa,…

  • CRM uye Dhata MapuratifomuMaitiro Akanakisisa Ekuita Zvirinani Zviitiko Zvekufungidzirwa Kutenga

    3 Maitiro Akanakisisa Ekuita Zvirinani Zviitiko Zvekufungidzirwa Kutenga

    Kunyangwe vari vaviri vadiki vari kutenga imba yavo yekutanga, vabereki vatsva vari kutenga inishuwarenzi yehupenyu, kana kuti vachangove vasina chinhu vanowana chikwereti chemudzidzi wavo wepakoreji, zvinofungidzirwa kutenga zvinhu zvihombe zvetikiti zvinosanganisira mwero wepamusoro wemari uye wepfungwa. Vanoda nguva uye kufanofunga, uye kune vazhinji vatengi, yakawanda yekuenzanisa kutenga. 81% yevaAmerica vanoti vanovimba…

  • Tsvaga Kutengesacall centre

    Callcenter Kuzviuraya

    Musi weMugovera, takashanda nenharembozha uye nemumwe wevatengi vedu. Ndainge ndave neshungu, ura ndichinzwa kuti hazvisi kuzofamba zvakanaka. Ura hwangu hwaive hwakarurama. Ipo isu taive nekunyorera kwedu kwakazara uye zviwanikwa zvakagara zvisina basa kwemwedzi, iyo callcenter haina kana chayabata. Isu taive nedemo uye mugadziri wavo chete ndiye akaoneka. Mutengi akafona…

Kudzoka kumusoro
pedyo

Adblock Yaonekwa

Martech Zone inokwanisa kukupa izvi zvemukati pasina muripo nekuti isu tinoita mari saiti yedu kuburikidza nemari yekushambadza, affiliate links, uye kutsigira. Tinozotenda kana iwe ukabvisa yako ad blocker iwe paunoona yedu saiti.