Maitiro Ekumisikidza iyo Chatbot kune Yako Bhizinesi

chatbots bhizinesi

Chatbots, iwo makomputa ayo anotevedzera kutaurirana kwevanhu vachishandisa njere dzekunyepedzera, ari kushandura mabatiro anoita vanhu neInternet. Hazvishamise kuti chat chat inoonekwa seye nyowani mabhurawuza uye chatbots, iwo matsva mawebhusaiti.

Siri, Alexa, Google Zvino, uye Cortana yese mienzaniso yematauri. Uye Facebook yakavhura Messenger, ichiita kwete kungori Anwendung asi chikuva pane vanogadzira vanogona kuvaka iyo yese bot ecosystem.

MaChatbots akagadzirirwa kuve wekupedzisira mubatsiri, achikubatsira iwe kuita mabasa kubva pakupindura mibvunzo, kutora madhairekisheni, kusimudzira thermostat iri mumba mako, kutamba mimhanzi yako yaunofarira. Heck, ndiani anoziva, rimwe zuva vanogona kutofudza kati yako!

Chatbots dzeBhizinesi

Kunyangwe ma chatbots anga aripo kwemakumi emakore (ekutanga acho akadzokera ku1966), makambani achangotanga kuatumira iwo ebhizinesi.

Mhando dziri kushandisa chatbots kubatsira vatengi munzira dzakasiyana siyana: kutsvaga zvigadzirwa, kugadzirisa kutengesa, kukurudzira sarudzo dzekutenga, nekusimudzira kushamwaridzana kwevanhu venhau, kutumidza mashoma. Vamwe vatanga kuvasanganisa sechikamu chematrix ebasa ravo revatengi.

Ikozvino kune mamiriro ekunze bots, nhau bots, zvemari bots, kuronga mabhoti, kuchovha-kusimudzira bots, hupenyu hwekubata bots, uye kunyangwe shamwari shamwari (nekuti, iwe unoziva, isu tese tinoda mumwe munhu wekutaura naye, kunyangwe iri bot) .

A kudzidza, Yakaitwa neOpus Research neNuance Communications, yakawana kuti 89 muzana yevatengi vanoda kuita hurukuro nevabatsiri vechokwadi kuti vakurumidze kuwana ruzivo pane kutsvaga kuburikidza nemapeji eWebhu kana nharembozha pachavo.

Mutongo urimo - vanhu vanochera chatbots!

Iyo Chatbot yeBhizinesi Rako

Wakambofunga nezve kuita chatbot kune rako bhizinesi?

Unogona. Uye kunyangwe zvaunogona kufunga, hazvisi izvo zvakaoma. Iwe unogona kugadzira yekutanga bot mumaminetsi mashoma uchishandisa zvimwe zviwanikwa zvakanyorwa pazasi.

Heano zvimwe zviwanikwa zvatinokurudzira zvinoda kuti hapana kodhi:

  1. Botsify - Botsify inoita kuti iwe ugadzire Facebook Messenger chatbot yemahara pasina chero kukodha. Iko kunyorera kunongoda nhanho shoma kuti utore yako bot uye kumhanya. Iyo webhusaiti inoti inogona kurova Chatfuel munguva inodiwa: maminetsi mashanu chete muchiitiko chaBotsify, uye izvo zvinosanganisira kuronga meseji uye analytics. Ndezvemahara kune meseji isina muganho; zvirongwa zvemitengo zvinotanga kana iwe uchibatana nemamwe mapuratifomu uye masevhisi.
  2. Chatfuel - Gadzira chatbot isina kukodha - ndizvo zvinoita Chatfuel kuti uite. Zvinoenderana newebhusaiti, iwe unogona kuvhura bot mumaminetsi manomwe chete. Iyo kambani inonyanya kugadzira chatbots yeFacebook Messenger. Uye chinhu chakanakisa nezve Chatfuel, hapana mutengo wekuchishandisa.
  3. Inotaurirana - Inotaurika ndeye bhizinesi yekutaurirana yehungwaru chikuva chekugadzira intuitive, pane-kudiwa, otomatiki zviitiko pane chero mameseji kana izwi chiteshi
  4. vasakukurwa - Na Drift pawebhusaiti yako, chero hurukuro inogona kuve shanduko. Panzvimbo pekushambadzira kwechinyakare uye mapuratifomu anovimba nemafomu uye nekutevera kumusoro, Drift inobatanidza bhizinesi rako neakanakisa anotungamira mune chaiyo-nguva Mabhoti ndiwo ari kutema zvikwata zvikwata zviri kushandisa kugadzirisa kushambadzira kwavo. LeadBot inokodzera vashanyi vesaiti yako, inoratidza kuti ndevapi vatengesi vavanofanira kutaura navo vozoverenga mabhuku musangano. Hapana mafomu anodikanwa.
  5. gupshup - Nhare yekutumira mameseji ekuvaka zviitiko zvekukurukurirana
  6. ManyChat - ManyChat inoita kuti iwe ugadzire Facebook Messenger bot yekushambadzira, kutengesa uye kutsigira. Zviri nyore uye zvemahara.
  7. MobileMonkey - Gadzira chatbot yeFacebook Messenger mumaminetsi pasina kukodha kunodiwa. MobileMonkey chatbots dzidza nekukurumidza kubvunza uye kupindura chero mubvunzo nezve rako bhizinesi. Kudzidzisa yako Monkey bot zviri nyore sekuongorora uye kupindura mibvunzo mishoma mazuva mashoma.

Kana iwe uchida kuyedza kuvaka bot uri wega uchishandisa chikuva, Chatbots Magazini ine dzidziso inoratidzira kuti unogona kuzviita mukati maminetsi gumi nemashanu.

Chatbot Mapuratifomu Ekuvandudza

Kana iwe uine zviwanikwa zvekusimudzira, iwe unogona zvakare nekugadzira yako wega chat bots uchishandisa maturusi ane zvakasikwa langage kugadzirisa, kwekunyepedzera ungwaru, uye muchina kudzidza pakagadzirira:

  • Amazon Lex - Amazon Lex ibasa rekuvaka yekutaurirana nzvimbo mune chero chishandiso uchishandisa izwi uye zvinyorwa. Amazon Lex inopa epamberi kudzidza kwakadzama mashandiro e otomatiki ekutaura kutaura (ASR) ekushandura kutaura kuita zvinyorwa, uye mutauro wechisikwo kunzwisisa (NLU) kuti uone chinangwa chechinyorwa, kukugonesa kuvaka zvishandiso zvine ruzivo rwakanyanya rwevashandisi uye nhaurirano yakafanana nehupenyu kudyidzana.
  • Azure Bot Sisitimu - Vaka, batanidza, shandisa, uye gadzira bots akangwara kuti usangane nevashandisi vako pawebhusaiti, app, Cortana, Microsoft Matimu, Skype, Slack, Facebook Messenger, uye nezvimwe. Tanga nekukurumidza nenzvimbo yakakwana yekuvaka bot, zvese uchingobhadhara chete izvo zvaunoshandisa.
  • Chatbase - Mazhinji mabhoti anoda kudzidziswa uye Chatbase yakavakirwa chaizvo izvi maitiro. Ratidza otomatiki matambudziko uye tora mazano ekuti uite nekukurumidza optimizations kuburikidza nemuchina kudzidza.
  • Dialogflow - Ipa vashandisi nzira nyowani dzekudyidzana nechigadzirwa chako nekuvaka inosanganisa izwi uye zvinyorwa-zvakavakirwa zvekutaurirana zvinofambiswa neAI. Batanidza nevashandisi paGoogle Mubatsiri, Amazon Alexa, Facebook Messenger, uye mamwe mapuratifomu akakurumbira nemidziyo. Dialogflow inotsigirwa neGoogle uye inomhanya paGoogle zvivakwa, zvinoreva kuti unogona kukwira kumamirioni evashandisi.
  • Facebook Messenger Platform - Mabhoti eMessenger ndeawo chero munhu ari kuyedza kusvika kuvanhu parunhare - zvisinei hazvo kuti rakakura sei kana diki kambani yako kana zano riri, kana dambudziko rauri kuedza kugadzirisa. Kunyangwe iwe urikuvaka maapplication kana zviitiko zvekugovana mamiriro ekunze, simbisa kubvisirwa muhotera, kana kutumira mareti kubva kune kutenga kwazvino, bots zvinoita kuti iwe ugone kuva wega, kushingairira, uye kurongeka munzira yaunobatana nayo. nevanhu.
  • IBM Watson - Watson pane iyo IBM Cloud inokutendera iwe kuti ubatanidze iyo ine simba pasi rese AI mune yako application uye chitoro, kudzidzisa uye kugadzirisa data rako mune rakachengeteka kwazvo gore.
  • LUIS - Mushini kudzidza-kwakavakirwa sevhisi yekuvaka echisikirwo mutauro muzvibatsiro, bots, uye IoT zvishandiso. Kurumidza kugadzira bhizinesi-rakagadzirira, tsika mamodheru anoramba achivandudza.
  • Pandorabots - Kana iwe uchida kutora yako geek uye kuvaka chatbot inoda zvishoma kukodha, saka Pandorabots 'Nhandare ndeyako. Iri basa remahara rinoshandisa mutauro wekunyora unonzi AIML, unomiririra Mutauro weArtificial Intelligence Markup. Kunyange isu tisingazofungidzire kuti izvi zviri nyore, webhusaiti yacho inopa nhanho-nhanho dzidziso uchishandisa iyo AIML fomati kuti utange. Kune rimwe divi, kana kuvaka chatbots isiri pane yako "yeku-ita" rondedzero, Pandorabots ichaita kuvaka imwe yako. Bata iyo kambani nezve mitengo.

mhedziso

Kiyi yekushandisa chatbot inoshanda ndeyekuti ive nechokwadi chekuti vanowedzera ruzivo rwevatengi vako. Usavake imwe chete nekuti ndiyo inopisa tsika. Gadzira runyorwa rwe nzira idzo dzinogona kubatsira vatengi vako, uye kana iwe uchigutsikana chatbot inogona kushandira chinangwa chinobatsira, wongorora zviwanikwa zvakanyorwa pamusoro kuti uwane iyo yakakunakira iwe.

Pfungwa

  1. 1

    Basa rakanaka Paul! Chokwadi, ma chatbots ave chitsva chakavanzika kushambadzira chombo icho chinoziviswa kutora ruzivo rwevatengi kune nhanho nyowani. Ini ndinogara ndichifarira kuziva zvakawanda nezve chatbots neAI, uye ini ndinofanira kutaura idzi chatbots uye maitiro avo haatombotadza kundishamisa. Ini nguva pfupi yadarika ndakashanyira mamwe mablog akafanana anotsanangura mhando dzakasiyana dze chatbots uye nemabatiro avari kuita shanduko yenyika yekutengesa. Heano mazano. (https://www.navedas.com/the-chatbot-marketings-new-secret-weapon/ uye https://mobilemonkey.com/blog/best-chatbots-for-business/)

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