6 Mazano Ekubatsira Vatengi Kubudirira Uchishandisa Yemagariro Midhiya

Vatengi Service Kubudirira neSocial Media

Takagovana nhamba dzekukura kwebasa revatengi uchishandisa vezvenhau, uye iyi infographic inotora zvishoma, ichipa makiyi matanhatu akasarudzika ekambani yako kuti isanganise kuve nechokwadi chekubudirira. Lousy vatengi vanogona kukanganisa kushambadzira kwako, saka zvakakosha kune vatengesi kuti vatarise manzwiro uye nguva yekupindura kuburikidza nevezvenhau.

Mune imwe ongororo yeJD Power yevanopfuura 23,000 vatengi vepamhepo, 67% yevakabvunzwa vakataura kuti vakataura nekambani kuburikidza nevezvenhau kuti vatsigirwe. Zvisinei, kuvapo munhau dzemagariro ega hazvina kukwana. Kuti ririshandise zvinobudirira, bhizinesi rinofanira kungwarira maitiro avanoteerera, uye zvakanyanya kukosha, maitiro avanoita. Kunze kwepasi rose

Heano makiyi matanhatu, pane iyo infographic Wepamusoro Matipi Ekushandisa Social Media muCustomer Service, kubva kuGlobal Outsourcing:

  1. Sarudza Zvakanakisisa Yemagariro Media Platform inokodzera Bhizinesi Rako Zvinodiwa - isu tiri mumiriri we Agorapulse izvo zvandaikurudzira zvikuru kune chero sangano hombe nediki. Ipuratifomu yacho inoratidzira kudyidzana kwako zvakanyanya senge inbox, ichigonesa makambani kupindura kana kuendesa kupindura nyaya zvinobudirira.
  2. Wongorora Zvemagariro - vatengi uye tarisiro vanozotaura iwe pasocial media pasina kukumaka kana kutaura newe zvakananga. Izvo zvakakosha kuti iwe ushandise chikuva kwaunogona kunyeverwa kana iwe uchinge wataurwa kuti urambe uri pamberi penyaya dzebasa revatengi. Ichi chimwe chinhu chikuru che Agorapulse, zviya.
  3. Shandisa Rudyi Ruzha rweIzwi Ruchienderana - mhinduro dzesassy hadziwanzo dudziro mushe online, saka ive shuwa kuyananisa mhinduro yako nechikumbiro chiri kuitwa. Chikwata chako chinoda kuve nehanya… uye zvinoita sekunge vane hanya… kuti urege kuzoongororwa kana kushoropodzwa kubva pasocial network
  4. Yeukai Ita nezvisingaitwe zveSocial Media - usaregeredze, kudzima kana kuviga makomendi, kuzvidzivirira, kubatana nema troll, kana kukurisa vatengi vako neruzivo rwakawandisa. Vavonge nekuunza nyaya kwauri, bvuma kunetsekana kwavo, uye kumbira ruregerero padambudziko. Kunyanya pane zvese, ita shuwa kuti iwe unogona kusvika kune resolution inoita kuti mutengi afare.
  5. Gadzira Kushandisa Knowledge Base - 91% yevatengi vepamhepo vakati vaizoshandisa onling knowldge base dai yaivepo uye yakagadzirirwa zvinoenderana nezvavanoda A Knowledge Base inogona kudzikisira matikiti ekutsigira, kuendesa mhedzisiro nekukurumidza, uye kuchengetedza vatengi kufara.
  6. Ziva Nguva Yekutora Nyaya Pasina Indaneti - foramu yeruzhinji seyemagariro midhiya inogona kunge isiri nzvimbo yakanakisa yevatengi vakashatirwa uye matambudziko akaomarara. Hazvisi zvisingazivikanwe kukumbira mutengi kuti akutevere, batana navo kuburikidza neshoko rakananga, uye fambisa hurukuro isingaenderane nefoni kana kumeso-kumeso uko iwe uchigona kuvabatsira zvakanyanya.

 

6 Mazano Ekubudirira Kwevatengi Uchishandisa Zvemagariro Midhiya

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