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Medallia: Chiitiko Management Kuona, Kuziva, Kufanotaurira, uye Kururamisa Nyaya muZviitiko zveVatengi Vako.

Vatengi nevashandi vari kuburitsa mamirioni ezvinongedzo zvakakomba kubhizinesi rako: manzwiro ainoita, zvavanoda, nei chigadzirwa ichi kwete icho, kwavari kushandisa mari, zvingave zvirinani… Kana chii chingavaita kuti vafare, kushandisa zvakawanda, uye iva akavimbika.

Aya masaini ari kufashukira musangano rako muNguva Kurarama. Medalia inobata zvese izvi zviratidzo uye zvine musoro nazvo. Saka iwe unogona kunzwisisa chiitiko chega chega parwendo rwese. Njere dzekunyepera dzaMedallia dzinoongorora zvese izvi zviratidzo kuti zvione maitiro, kuona njodzi, uye kufanotaura maitiro. Saka unogona kugadzirisa matambudziko zvisati zvaitika uye zvakapetwa kaviri pamikana yekuita zviitiko zvinoshamisa.

Chii chinonzi Chiitiko Chekuita?

Chiitiko manejimendi kuyedzwa nemasangano kuyera nekuvandudza zviitiko zvavanopa kune vatengi pamwe nevatori vechikamu sevatengesi, vatengesi, vashandi, uye vagovani.

Medallia Chiitiko cheCloud Zvimiro

Medallia's Experience Cloud inopa inobata masaini anopfuura mabhiriyoni 4.5 pagore, ichiita 8 trillion kuverenga pazuva kune vanopfuura miriyoni pamwedzi vashandisi. Mutengi Zvakaitika masaini anogona kutorwa kubva kune ese anotevera masvikiro uye chiteshi:

  • Kukurukurirana - SMS, mameseji
  • Kutaura - Kubatana kwezwi
  • Digital - Webhusaiti, in-app
  • Pose - Mudziyo, IoT
  • Social - Kuteerera munzanga uye online ongororo
  • Surveys - Mhinduro yakananga
  • LivingLens - Vhidhiyo uye anotarisa mapoka

Core kuti Medallia's zvinopihwa ndeye Medallia Athena, iyo inopa simba yavo Experience Management chikuva nehungwaru hwekugadzira kuona mapatani, kufungidzira zvinodiwa, kufanotaura maitiro, uye kutarisisa kutarisisa kune dzakavandudzwa sarudzo dzechiitiko.

Medallia Chiitiko Management

Zvimiro zveMedallia Alchemy Sanganisira:

Medallia Alchemy inounza intuitive uye muropa chiitiko manejimendi manyorerwo ekutsvaga nzwisiso uye kutora matanho

  • Yakagadzirirwa Chiitiko Management - MaMedallia mafomu anoshandisa medallia Alchemy UI zvikamu uye ma module, chinangwa-chakavakirwa kweZviitiko Management, kupa chiitiko chinowirirana uye chinonzwisisika pawebhu uye nhare.
  • Yakawedzerwa Mushandisi Chiitiko - Medallia Alchemy inotyaira mushandisi kusangana kuburikidza nehupfumi zviitiko zvinosanganisira kupindirana kuona, zvakagadzirirwa kune akasiyana mabasa uye mhando dzevashandisi.
  • Modular Technology Foundation - Nyore uye nekukurumidza tora yazvino Medallia matsva evashandisi vako, akagonesa kuburikidza neMedallia Alchemy's inoshanduka, modular mapurani.

Medallia Sangano reHurumende

Medallia inochinja-chinja chirongwa chako chezviitiko kuti chienderane nesangano rako nekuenderera uye zvichingoitika. Izvi zvinorevei? Yakarurama data. Munhu chaiye. Ipapo.

Chiitiko Management Management Sangano Hierarchy
  • Complex Hierarchy Modelling - Tevedzera chero hupi hwehutongi hwehurongwa hwakaomarara uye nzira yekunzwisisa kwakakodzera kune mushandi chaiye panguva kwayo kuti vatore danho chairo.
  • Flexible Dhata Mvumo - Remekedza yakanaka-zviyo data mvumo uye yekuwana kudzora pane chero nhanho munzvimbo yepamusoro kuti uone chete ruzivo rwakakodzera uye rwunotenderwa rwunogovaniswa kune wese mushandisi zvichienderana nebasa uye nemabasa.
  • Yechokwadi-Nguva Kubvumirana - Sangana neakawanda masisitimu erekodhi (CRM, ERP, HCM) kuti mushandirane mushandirapamwe shanduko muhurongwa hwehurongwa uye hukama munguva chaiyo.

Zvakanakira Medallia Chiitiko Management Sanganisira:

  • Chinyorwa Kuongorora - Nzwisisa kuti nei kuseri kwezvikwereti: kufukunura madingindira, manzwiro, uye madhiraivha ekugutsikana pane ako ese data asina kugadzikana - kubva kuongororo dzekutarisa kune matanda ehurukuro uye maemail - uye shandura izwi rega rega kuita nzwisiso.
  • Zviito Zvakataurwa - Tora zviito zvekurudziro zvinoenderana nekudzidza zvakadzama uye otomatiki kuwanikwa kwezviito zvinongedzo zvinotyaira zvakanyanya kukanganiswa.
  • Risk Scoring - Ziva vatengi vari panjodzi uye unzwisise vatyairi vari kumashure kwehunhu hwavo nema neural-network-based predictive modhi.
Medallia Inopindura

Kumbira Demo reMedallia

Douglas Karr

Douglas Karr ndiye CMO OpenINSIGHTS uye muvambi we Martech Zone. Douglas akabatsira akawanda ekubudirira kweMarTech kutanga, akabatsira mukushingairira kweanopfuura madhora mashanu emadhora mukutenga nekudyara kweMartech, uye anoenderera mberi nekubatsira makambani kuita nekuita otomatiki nzira dzawo dzekutengesa nekutengesa. Douglas inyanzvi inozivikanwa pasi rese yedhijitari uye MarTech nyanzvi uye mutauri. Douglas zvakare munyori akaburitswa wegwaro raDummie uye bhuku rehutungamiriri hwebhizinesi.

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