nps
Martech Zone articles tagged nps:
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Ongororo & Kuedzwa
Woopra: Dhata-Inotyairwa Mutengi Rwendo Analytics
Mabhizinesi anotarisana nedambudziko rakakura: kunzwisisa rwendo rwevatengi vavo kuita sarudzo dzine ruzivo uye kuwedzera zvavanopa. Nzira yebudiriro yebhizinesi rega rega inotanga nekunzwisisa kwakadzama kwevatengi vayo. Kududzira nzendo dzevatengi dzakaoma kunzwisisa paunenge uchidyidzana nezvigadzirwa, mishandirapamwe yekushambadzira, uye masevhisi ekutsigira zvinonetsa. Uku kushaikwa kwekuonekwa munzendo dzevatengi kwakasiya mabhizinesi murima, asingakwanise…
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Ongororo & Kuedzwa
Madhipatimendi eKutengesa neKushambadzira Anobatsirwa Sei Kubva Kufona Center Analytics?
Call centre analytics inoreva maitiro ekuongorora data uye metrics akaunganidzwa kubva kucall centre mashandiro kuti uwane ruzivo uye kuita sarudzo dzinofambiswa nedata. Zvinosanganisira kuunganidza uye kuongorora marudzi akasiyana-siyana edata, akadai semavhoriyamu ekufona, nguva dzekufona, nguva dzekumirira, kudyidzana kwevatengi, kuita kweagent, zvibodzwa zvekugutsikana kwevatengi, nezvimwe. Aya mapuratifomu anobvumira nzvimbo dzekufona kuona nzvimbo dzekunetsa,…
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Ongororo & Kuedzwa
Ndeipi iyo Net Inokurudzira Score (NPS) Sisitimu?
Vhiki rapfuura, ndakaenda kuFlorida (ini ndinoita izvi kota yega yega kana zvakadaro) uye kekutanga ndakateerera bhuku pamusoro Inonzwika munzira yekudzika. Ndakasarudza The Ultimate Question 2.0: Makambani Anosimudzira Mambure Anobudirira Munyika Inotungamirirwa neVatengi mushure mehurukuro nevamwe vadzidzisi vekushambadzira online. Iyo Net Promoter Score (NPS) system yakavakirwa…