Iyo Ecommerce Mutengi Relationship Management chikuva inogadzira hukama huri nani pakati pee-commerce zvitoro nevatengi vavo kune zvisingakanganwike zviitiko zvinotyaira kuvimbika uye mari. ECRM inorongedza simba rakawanda kupfuura Email Service Provider (ESP) uye yakawanda-yakatarisana nevatengi kupfuura yeCustomer Relationship Management (CRM) chikuva. Chii chinonzi ECRM? MaECRM anopa simba varidzi vezvitoro zvepamhepo kuti vanzwisise mutengi wese akasiyana-zvavanofarira, kutenga, uye maitiro-uye kuunza zvine musoro,…