Chinyorwa Kuongorora
Martech Zone articles tagged zvinyorwa analytics:
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Ongororo & Kuedzwa
Douglas KarrOct 7, 2021
Clarabridge: Anoshanda Anonzwisisa kubva kune Ese Vatengi Kubatana
Sezvo zvinotarisirwa nevatengi zvebasa revatengi zvichiwedzera, makambani anofanirwa kutora matanho kuti ave nechokwadi chekuti ruzivo rwevatengi runoramba rwakafanana. 90% yevaAmerican vanofunga nezvebasa revatengi kana vachifunga kuita bhizinesi nekambani. American Express Zvinogona kunetsa kuunza pachinangwa ichi sezvo huwandu hwehuwandu hwemhinduro huripo hunogona kuwandisa, zvichikonzera Customer Experience (CX) zvikwata ku...
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Ongororo & Kuedzwa
Douglas Karr31 Sea, 2014
Leger Metrics: Izwi reMutengi (VoC) Inogoneka Kuzivisa
Leger Metrics inopa puratifomu yekubatsira kambani yako mukunzwisisa kuri nani kwekuti ruzivo rwako rwevatengi runofambisa sei kugutsikana, kuvimbika uye purofiti mukambani yako yese. Iyo Voice of Customer (VoC) chikuva inokupa iwe zvishandiso zvinodiwa kutora mhinduro yemutengi neanotevera maficha: Mutengi Feedback - Koka mhinduro yemutengi uye utore kuburikidza nenharembozha, webhu, SMS, uye ...