Chii chinonzi CRM? Ndeapi mabhenefiti Ekushandisa Imwe?

Ndakaona mamwe makuru eCRM achiitwa mune rangu basa… uye mamwe anotyisa kwazvo. Kufanana nechero tekinoroji, kuve nechokwadi chekuti timu yako yasara nenguva ichishanda pairi uye yakawanda nguva ichipa kukosha nayo ndiyo kiyi yekumisikidza kukuru kweCRM. Ini ndaona zvisina kugadzikiswa CRM masystem ayo akaomesa kutengesa zvikwata… uye asina kushandiswa CRMs akateedzera kudzidzira uye kuvhiringidza vashandi. Chii chinonzi CRM? Kunyange isu tese tichidaidza software inochengeta ruzivo rwevatengi