Zvakakosha zveSocial Customer Index Rondedzero
Tichishandisa software yekuteerera munharaunda, zuva rega rega tinoona zvichemo, kunyepa, zvikumbiro zvebasa kana kurumbidzwa kunoitwa kumakambani anoshaya mhinduro kubva kubhizinesi rakanangwa. Nepo vatengi vava kutonga nhepfenyuro, mabhizinesi ari kuramba achiwedzera pakupindura. Zvinoenderana neSprout Social - zvikumbiro zvina kubva muzvishanu zvinoenda zvisina kupindurwa! Ouch.
Aya ndiwo makwikwi kubva ku Inotema Yevanhu Index Index Engagement Chirevo, ichipa ruzivo kumashure kwevatengi vemazuva ano vezvemagariro, kukurumidza kukura kwekuwedzera kwevatengi kubatana uye nemabrugwa anopindura sei.
Iyo Sprout Yemagariro Index inotarisa kukura kwechiteshi, kudavirira kwechiso, uye maitiro evatengi kupfuura anopfuura mamirioni zana nemamiriyoni mameseji akapinda mukati memakumi maviri emawadhi maprofayiri uye mapeji evateveri. Chiyero icho vatengi vari kutora pasocial media kukumbira rubatsiro, kuita sarudzo dzekutenga, kuisa zvichemo, uye kuita nhaurirano inoenderera kunoshamisa.